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Anonymous
Asked a question 11 days ago

I was just added to a new account in Amazon - how long does it usually take to see the available merchants in Dash for an account that we just connected?

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The dash application runs a profile list (merchant list) pull every hour so typically you will receive the "New Merchant Added" email from us within an hour to two hours of adding a new account and the merchant will then be available to Activate in your db via the "Account Manager" view in the dash platform. 

Of note, as long as Campaign Manager (advertising) permissions have been granted to the account you have connected to dash, then there shouldn't be any issues. If the ad management permissions have not yet been granted then we will not have access to the profile via the API and will not be able to "see" the new account nor pull data.